At Rich Pulse, we process orders quickly to ensure fast dispatch.
If you wish to cancel your order, please contact us as soon as possible at info@rich-pulse.com.
- Orders can be cancelled only before they are processed or shipped.
- Once an order has been shipped, it cannot be cancelled.
- In that case, you may refer to our Return & Refund Policy for further assistance.
We recommend checking your order details carefully before completing your purchase. If you need any help, our support team is always available to assist you.
Our Contact Details
Rich Pulse
Registered Address: No. 3, 28/F EW International Tower, No. 120-124 Texaco Rd, Tsuen Wan, New Territories, Hong Kong SAR
UK Returns Address: 55 Highcroft Ave, Glasgow, G44 5RP, United Kingdom
Email: info@rich-pulse.com
Phone Number: +852 3585 7169
Support: Monday to Friday, 9:00 am – 6:00 pm (HKT)
Rich Pulse is an independent retailer, not affiliated with Xiaomi or Apple. Product names and trademarks belong to their respective owners.