At Rich Pulse, we offer our customers secure, transparent and reliable payment options.
Accepted payment methods At Rich Pulse you can pay using the following secure payment methods: Visa, Mastercard, American Express, Apple Pay, PayPal, Shop Pay, Maestro, Klarna (for customers in the United Kingdom)
All payments are processed in GBP (£) unless otherwise specified during the ordering process.
Secure payment processing Your online security is our top priority. All transactions on our website are protected by SSL (Secure Socket Layer) encryption, ensuring your payment information remains completely confidential.
We do not store complete payment card or account information in our systems. All payments are processed through certified payment service providers that comply with the PCI DSS (Payment Card Industry Data Security Standard).
Order confirmation After completing your payment, you will receive an order confirmation via email with all order and payment details. If you do not receive a confirmation within a few minutes, please check your spam folder or contact us at info@rich-pulse.com.
Currency All prices and payments are made in GBP, the currency specified on the website, including applicable statutory taxes.
Failed or rejected payments If a payment fails or is declined, the order will not be completed. In this case, please use an alternative payment method or contact your payment provider.
Refunds Refunds are processed according to our Return & Refund Policy and will only be issued via the original payment method. Processing times may vary depending on the payment provider.
Our Contact Details
Rich Pulse
Registered Address: No. 3, 28/F EW International Tower, No. 120-124 Texaco Rd, Tsuen Wan, New Territories, Hong Kong SAR
UK Returns Address: 55 Highcroft Ave, Glasgow, G44 5RP, United Kingdom
Email: info@rich-pulse.com
Phone Number: +852 3585 7169
Support: Monday to Friday, 9:00 am – 6:00 pm (HKT)
Rich Pulse is an independent retailer, not affiliated with Xiaomi or Apple. Product names and trademarks belong to their respective owners.