Contact information

Contact Us

Last updated: 12-Aug-2026

We are here to help! If you have any questions, please feel free to reach out to us.

Customer Support & Head Office
Rich-pulse
No.3, 28/F EW International Tower, 
No.120-124 Texaco Rd, Tsuen Wan, Hong Kong

Email: info@rich-pulse.com
Response Time: We aim to respond to all inquiries within 24 to 48 hours (Monday to Friday).

UK Return & Operational Center
(For returns and logistics purposes only)
Rich-Pulse Return Center
55 Highcroft Ave, Glasgow, G445RP
United Kingdom

*Note: Please contact our support team via email before sending any items to our UK warehouse.*